The Buzz

Nancy Maggio reviewed a month ago

Quality Excellent

Frank is only a phone call away. His knowledge has no bounds. He has fixed my computer and upgraded my TV. He is quick and efficient. Peace of mind is what he offers.

Lourdes DE LA PAZ reviewed a month ago

Quality Excellent

Frank’s quick and diligent work has always made any unfortunate hiccup with my computer a smooth process. Frank is always helpful with any question and concerns I may have; I can count on him providing high customer service and makes me feel at ease.

Leah Ohrberg reviewed 2 months ago

Quality Excellent

Recently moved to the area and needed a network guy pretty quickly to setup multiple computers and printers for our home based business. We found Frank on Google and he said he could come right over. To our surprise he showed up within like 20 minutes…best service, incredibly trustworthy, super knowledgeable…he fixed every issue we had and got our entire operation up and running within the hour he was there. He is a machine and doesn’t waste time! He is definitely someone I would recommend for any computer fix or networking issue. He will now be on our speed dial for sure. Leah & Nye O

A Google User reviewed 4 months ago

Quality Excellent

Love Frank, he is the best IT person I have ever used by far!!! He was able to take apart my external hard drive that was dead and got my info out of it. He is quick, smart, reliable, honest and funny 🙂 He also gave me options so it fit our budget which I really appreciate. Call Frank if you want the job done right and with a smile !! Danielle & Mike.

Bill Mehlem reviewed 5 months ago

Quality Excellent

Recently had a computer issue where my computer’s hard drive failed miserably and I thought I had lost everything. Thankfully Frank was there to help me out. Fast service and incredibly accommodating with my schedule, Frank was able to recover all the important documents, pictures, and files I thought I had lost. Not only that, but he is kind to animals as well… when I met him he didn’t crush a preying mantis that had landed in his driveway… after I had informed him what a cool insect it was. Anyway, Frank is the man you want to see if your computer breaks down and you think you may have lost any files you would have rather kept. Excellent and friendly service and within a few days I had my files back. Great job and thanks Frank.

John Lopez reviewed 5 months ago

Quality Excellent

I have been taking Computers and laptops to Frank for 10 years. I tried one other Computer repair place before and was lied to and they kept my laptop for 3 weeks only to tell me It could not be fixed and they would sell me a new one. I took the same laptop to Frank, within days he had it fixed like new. My Network has been upgraded and works flawless. He even installed Big Screens throughout my House. I tell all my friends to go to see Frank.

Gilberto Garcia reviewed 6 months ago

Quality Excellent

si necesitas un buen tecnico en computadoras yo conosco a Mr Frank el me ha ayudado en mis sistemas en la casa y negocio se los recomiendo mucho.

A Google User reviewed a year ago

Overall Excellent

Fast and Convenient I had been out of wireless internet for over a week and new to Lakewood. I had called another company for help 3 times with no luck! It was nice to finally get the problem solved and quick.. Thanks

A Google User reviewed a year ago

Overall Excellent

Helpful. Prompt service. Help me with data recovery and other system-related issues

A Google User reviewed a year ago

Overall Excellent

Frank does a very professional job in helping solve my computer concerns

A Google User reviewed a year ago

Overall Excellent

IT-Professionals saves your time and money when you fix your computer there. I want to give 7 stars to Mr. Schoelzel if possible. Frank Schoelzel is an expert computer technician who knows everything about the computer. He not only fixed my laptop but explained fully how to maintain computer properly. At the end, you will learn some computer knowledge as well as your computer gets fixed at extremely low price in a short period of time. Franchised business technical supports like geek squad or fry’s electronics are not comparable to IT professional for following reasons. 1. FREE diagnosis ON-SITE. (He did it for me just in 20 minutes. Just that quick!) 2. Very honest about pricing. Other tech supports charge a customer more than necessary but his price is fairly low and reasonable. 3. Though he seemed busy at work, he spent much times to explain causes of problem and how to maintain computers properly. He is honest about his work and very friendly. I was impressed by the high quality of his work. Save your time and money at IT-Professionals. 100% Satisfactory guaranteed. Thank you so much Mr. Frank.

A Google User reviewed a year ago

Overall Excellent

Frank is the greatest. I would not hesitate to recommend him for any IT problem. While jumping onto my sofa last November, my cat snapped my flash drive with almost two years of work that had not been backed up. I know, I know — shame on me. The first two “experts” who said they could fix the drive used heat on its circuit board and permanently damaged it. If I had found Frank before I went to them, all my data would have been retrieved in a couple hours. Frank went above and beyond what any other IT person would do to help me out. While he was eventually able to retrieve my data, because it was encrypted, it was not readable. However, and only because of what Frank did for me, I had enough information to find a data recovery company on the East Coast that only works on the brand of flash drive I had. A week later, I had my data. This would not be my story if Frank hadn’t been there to help me.

A Google User reviewed a year ago

Overall Very good

Oh yes, the support and knowledge from Frank completely satisfied my needs. I could have spent less money but would not have experienced the confidence of having a knowledgeable, local IT expert restore my critical files. And in the long run, I probably would have spent even more with less success.

A Google User reviewed a year ago

Overall Excellent

After working for months on a project, my usb deleted the whole file and then broke. I had no way of recovering the data, despite the many hours and hard efforts of a few different people. I found Frank through the internet and he knew exactly what to do. He didn’t stop until he recovered, not only all my files, but all my pictures, too. Thanks again, Frank!

A Google User reviewed a year ago

Overall Excellent

Friendly and Frank is very knowledgeable! Very polite and fixed my computer quickly and in my own home! Would definitely use again!

A Google User reviewed a year ago

Overall Excellent

Whenever I have a computer problem, network issue, or any computer related question or problem, Frank from the IT-guys comes to the rescue. Frank is extremely professional and easy to work with. He is honest and down to earth and gives great advice and help with all of mine and my families computer needs. He is always ready to help and what makes working with him so great is that you get professional business advice and service at reasonable rates.

A Google User reviewed a year ago

Overall Excellent

My external drive was not getting power. Like most people it was not backed up. Luckily I found Frank and he was able to troubleshoot and recover my files at a reasonable price. He was very responsive and timely. I recommend him and would try him again in the future for other tech needs.

A Google User reviewed a year ago

Overall Excellent

Loved it!!!!! Frank is the best!!!!! Fast Services and great customer service!!!!! I really recommend IT Professional!!!!!!OOOh and I forgot very affordable!!!!!!!

A Google User reviewed a year ago

Overall Excellent

This about the 4th Computer I had built by Frank and as the last three absolutely incredible, Fast speeds, Frank know his computer and accessories, he installed some of the latest technologies in my new computer and what a JOB! simply amazing. Fast, courteous, called back and followed up on the installations, even log on and helped in setting up my old printer…. Would recommend in a heartbeat. Service doesn’t get any better. Howard….

A Google User reviewed a year ago

Overall Excellent

Frank helped me get rid of a virus on my laptop during the craziest week of school for the whole semester, and got me my laptop back the very next day. He also gave me some helpful advice about how to take care of my computer and how to avoid similar problems in the future. Very good service; you get what you pay for.

A Google User reviewed 2 years ago

Overall Excellent

Even though I had anti-virus programs installed, my home computer was full of undetected viruses that prevented me from accessing the internet. In a matter of a few minutes Frank identified and deleted the viruses and my computer is operating perfectly. I would and will recommend IT Professionals to anyone having issues with their computer

A Google User reviewed 2 years ago

Overall Excellent

Frank from the IT-Pro’s helped us out more than once. He fixed our Computers, Routers and Laptops. He is never late, and does what he promises. We will recommend him to our Friends. Thanks, Frank

A Google User reviewed 2 years ago

Overall Excellent

Frank has been servicing our computers for many years and he always comes up with a fix or a solution. Thanks for all your great Service all these years and to keep our computers running.

A Google User reviewed 2 years ago

Overall Excellent

Frank is amazing!!!!! His knowledge and customer service is the best! Also the speed to get questions answered and trouble shoot your computer is the best I have even had. You will not be disappointed for using his service.

A Google User reviewed 2 years ago

Overall Excellent

5 stars! Frank – Thanks again. You make fixing problems look too easy. Every time I get stuck, with a call to you, I am up and running again in a matter of minutes!!! Thank you for all of your effort – you make me look forward to my next upgrade. Thanks again, John

A Google User reviewed 2 years ago

Overall Excellent

IT Professionals has brought my business up to date. Frank has greatly helped me with my computer issues. My home computer is now working smoothly, and as far as networking goes, I can now work from my home or work office with no problems. He helped me set up my email accounts, and offered me advice on which email company he thought would work better for my business. In addition, I no longer have any printer problems, which is always a plus. IT Professionals is one company I would highly recommend.

A Google User reviewed 2 years ago

Overall Excellent

I’ve had major computer trouble over the last few month. After way too much time wasted, I found the IT-Professionals online and scheduled an appointment. Frank came to my house on time, and was able to fix my computer in less than 2 hours! He explained the problems and how he fixed it and really, I found him quite pleasant! He had quality information and I respect the honesty and ability he presented. I am so pleased with the services and education that I won’t go anywhere else. I’m staying with the IT-Pros.

Scott Grainger reviewed 3 years ago

Overall Excellent

I have used The IT Professionals for years now and I have to say they are SECOND TO NONE! They know their stuff and they are very professional. Big or small, I will call on The IT Professionals every time I have a PC problem.

A Google User reviewed 3 years ago

Overall Excellent

I was told by a data recovery specialist that I would need to send my disk to a white lab, and that I should not have anyone mess with it b/c they could destroy any information that could be recovered. I know that sometimes that may be the case, but before you send it out, take it to Frank like I did. He was able to get everything off a very sick hard drive and it didnt take a white suit and space age technology, just his very powerful computers and his experience. He will be my go to guy from here on out for my networking and computer problems. Thanks Frank!

A Google User reviewed 3 years ago

Overall Excellent

Just a phone call away. Frank will call you back asap. Local, and service is his business. When you have a problem he is always there. He can set up your system and sometimes fix it without a visit. New and used equipment always available.

A Google User reviewed 3 years ago

Overall Excellent

I was not sure if I should fix my 4-year old HP laptop and expected to pay at least for a cost estimate. Frank provided me a free diagnostic which let me decide if the repair cost made sense. He actually told me it did not make sense to replace the daughterboard or motherboard .He told me it would be cheaper to get a new computer. I wasn’t expecting to hear that. I thought he would just give me the price. Instead he was extremely honest and stood behind his free diagnostic with no strings attached. Very refreshing!

A Google User reviewed 3 years ago

Overall Excellent

Frank from the IT-Pros installed out first LCD TV on the Wall and did a very clean Job in a timely manner. He was able to hide most of the cables and explained how it all works. He calibrated the Set and ran a couple of his Demos. We cannot ask for a better Job. Christy.

A Google User reviewed 3 years ago

Overall Excellent

Frank fixed or computers remotely and recovered data from the crashed Laptop. He follows up and stays on the job until it is done. We are very pleased with his Services. Keep it up, Guys!

A Google User reviewed 3 years ago

Overall Excellent

I got a computer virus and needed help immediately. The worst thing that could happen would be to leave a message and wait for a return phone call. Not only did I get an immediate return call, I got immediate, personalized help. Frank took care of the problem immediately and made sure that I was protected from any future problems. I will recommend him to all my friends and associates. The IT Professionals truly live up to their name!

A Google User reviewed 3 years ago

Overall Excellent

have had 6 computers serviced at The IT-Professionals. These guys are great. Most of the time you can get your computer back within a day or two. They have upgraded, serviced, formatted, installed new hardware. You name it. I wouldn’t go anywhere else. It is worth the drive from Orange County. I would also never buy a computer anywhere else. They stand behind their work and you get exactly what you want.

A Google User reviewed 3 years ago

Overall Excellent

I called Frank about a hardware problem I was having with my computer. I went in the next day to see what he could do, and not only did he fix the problem, it was done right there and I was out the door with my computer in about an hour. He is very knowledgeable and gave a me a fair price for his service. I would recommend The IT-Professionals Computer Repair Service to anyone.

A Google User reviewed 3 years ago

Overall Excellent

I have been working with Frank for over 10 years and he has not only produced quality products for my home and business needs but has also used his wealth of knowledge to keep me up to date with the latest changes in the industry. Anyone can sell a computer but when you work with the IT Professionals you get a personal touch that takes away the worries that the basic consumer would have. Thanks for the many years of service!

A Google User reviewed 3 years ago

Overall Excellent

Frank sold us several Computers over the last 8 years. He sold us 2 HDTVs and he hung them on the Walls. He always goes the extra mile, he’s such a perfectionist! Everything has to be perfect and look great until he is happy with his Job! Frank is always there if we ever have a question or if the computers need a tune-up. Mostly he connects to our computer from his Office; don’t ask me how he does it… We have recommended Frank to our Friends and they love him, too. Gayle & Don

A Google User reviewed 3 years ago

Overall Excellent

I have used Frank many times as he does it all very well and has been around for some time now. Had to take a second and share this as he deserves everyone to go see him! Good honest, fast and reasonable. Refreshing to find competence and integrity still is alive. He actually talked me out of spending money on my old home computer and built me a new system. Now all is running well, thanks!

A Google User reviewed 3 years ago

Overall Excellent

They did our Home network and are always on time. I can call Frank with questions about my computer and he’ll always answers the Phone. I have been working with Frank since 2005 and have recommended him to my colleagues. He ask me to place a comment here on Google, so here it is, Guys! Keep up the good work. Melanie

A Google User reviewed 3 years ago

Overall Excellent

Frank is the most reliable computer tech I know. He has been helping us with our home computers and Networks since 2001. I will not call anyone else.

A Google User reviewed 3 years ago

Overall Excellent

Frank is a sincere and a honest guy, basically he tells it like it is. My network has been running slow for 6 months, and I could not get a straight answer from anyone in the Business. Frank did a few basic diagnostics and started working on the problem. A few hours later my Network was fixed. Thanks, Frank

A Google User reviewed 3 years ago

Overall Excellent

I have been a customer of Frank for over 15 years, and has always been prompt, reliable and extremely helpful in resolving all computer issues. His help has always been welcome and thank you, keep up the good work. Bandula

A Google User reviewed 3 years ago

Overall Excellent

Frank recovered all of my files and moved them on the new computer, thank you so much for the great Service. We will recommend you to everyone. You are our “IT Guy” from now on

A Google User reviewed 3 years ago

Overall Excellent

I have used services by this company several times without disappointment. You can count on prompt and professional service, and most importantly having your computer problems solved!

A Google User reviewed 3 years ago

Overall Excellent

Responded to our call for help and fixed the problem(s) quickly. Then was able to improve our multiple systems without bringing everything down. They warrant their work, but haven’t had to call for anything, nice. They have our vote and referral. Thank you!!

A Google User reviewed 3 years ago

Overall Excellent

I have used the IT Professionals multiple times and have referred them to my family and friends. You never have to have Geek Squad mess your computer up again. I like how they were on time, clean and didn’t make me feel like an idiot! Thanks Frank you rock!!!!

A Google User reviewed 3 years ago

Overall Excellent

We have been using the IT Pros for many years in our Offices. Frank built and installed all of our computers, Servers and Routers. He set up our Network and monitors the Servers remotely from Home. If we have a problem he cannot fix over the Internet, he is usually here within a couple of hours. You cannot ask for anything more. Of course, he set up everything at my Home, too. Keep up the good work, Guys!

A Google User reviewed 3 years ago

Overall Excellent

I would like to thank Frank for fixing up my Laptop. It runs faster than ever! Great Job! I will recommend Frank to everyone.

A Google User reviewed 3 years ago

Overall Excellent

Frank has always been very quick and efficient. I rate him as top of his class.

A Google User reviewed 3 years ago

Overall Excellent

Frank from Advanced IT fixed our HDTV-problems very fast. No hassle, no extra charges, and on time! He answers all of our questions promptly and takes his time explaining what he did. I will recommend him to my Friends

A Google User reviewed 3 years ago

Overall Excellent

They fixed our Home Network! Now the Home Server is running, the Xbox is online, Thanks so much! The Kids love you

A Google User reviewed 3 years ago

Overall Excellent

Frank removed this nasty virus off my sons computer, and did the Job within a few hours, thanks! He also updated the System and it runs like new. We are very happy with the fast Service.

A Google User reviewed 3 years ago

Overall Excellent

Frank fixed all of our computers perfectly, thanks! We will recommend him to our Friends and Families. God bless

A Google User reviewed 3 years ago

Overall Excellent

We had problems with our wireless router, I got Frank on the Phone right away. He came to our House the very next morning and fixed it. He also updated the Firmware on the Router so it will not happen again. He really seems to know what he’s doing, I am glad we found him. Two Thumbs up!!! Brian & Margie

Google User reviewed 3 years ago

Overall Excellent

Frank built us a Computer that is out of this world!!! Very nice, thank you!

Google User reviewed 4 years ago

Overall Excellent

OK…How many time do I have to call a PC repairman to get a return call?…You know what I mean! I called IT Professionals and got a real person that actually answers his phone! Immediate response, quotations, implementations and installation, follow-up service calls and thank you….Unbelievable! From there, it went on to Home Theatre, website designs, Skype and now, life is great! If you want someone who is serious about his profession, reliable and service that is unmatched by anyone…call Frank! I have recommended him to all of my friends and family and now they all love ME!!!!!

Friendly and Frank is very knowledgeable! Very polite and fixed my computer quickly and in my own home! Would definitely use again!

-Jane